PBA Associates

  • COMPLIMENTARY DELIVERY ON ORDERS OVER $1000
  • SECURE PAYMENTS
  • return EASY RETURNS WITHIN 14 DAYS
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Shipping Policy

Each Paula Ajisefinni order is prepared with intention, care, and attention to presentation. This Shipping Policy explains how orders are processed, when shipments are dispatched, and what clients can expect regarding delivery timelines and shipping-related communications. Our aim is to ensure that every order arrives in a manner that reflects the standards considered of our brand.

Order Processing and Delivery

Orders are typically processed within a reasonable business timeframe after payment is successfully authorized. Delivery estimates provided at checkout or in shipping confirmations are approximate and may vary due to carrier operations, weather events, peak periods, inventory issues, or other factors outside our control. If an order cannot be shipped within the timeframe presented at checkout, we may notify you regarding the delay and, where required by law, provide an option to wait or receive a refund.

Shipping Address Accuracy and Delivery Issues

Customers are responsible for providing complete and accurate shipping information at checkout. We are not responsible for delays, losses, or additional costs resulting from incorrect or incomplete addresses submitted by the customer. Once an order has been transferred to the shipping carrier, delivery timing is outside our direct control. If a package is marked delivered but cannot be located, or if a shipment is returned due to address issues or failed delivery attempts, please contact customer support so we can review available options.

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